Proactive IT Maintenance – Prevent Issues Before They Happen.
Our multi-disciplined team is committed to providing superior IT support and customer satisfaction.
We ensure all our clients across Essex and the South East get a personal support package! If you are frustrated with your current IT support company, come and meet us, you’ll soon see the difference!
We offer a free two-hour survey to assess your current IT infrastructure. Our experts analyse your systems to identify areas for improvement, security risks, and disaster recovery concerns. This helps ensure your IT environment is both efficient and secure, giving you clear recommendations for enhancements.
We provide flexible IT support, offering both scheduled and ad-hoc site visits alongside full remote assistance. Our team can troubleshoot and resolve issues quickly, even when servers are offline, using advanced remote access tools. With our real-time ticket tracking system, Igloo, we ensure faster resolutions and better transparency for all support requests.
We offer proactive system monitoring to detect and fix issues before they impact your business. Our automated alerts and hands-on checks help keep your IT environment running smoothly. We also track hardware warranties and provide timely recommendations for upgrades, renewals, or managed replacements, ensuring your systems remain reliable and secure.
We help businesses choose the right IT equipment by staying updated on the latest technology trends. Our team conducts equipment demonstrations and carefully assesses your needs before making recommendations. We ensure that our procurement process is well-researched, cost-effective, and aligned with your business goals.
Our engineers continually train and maintain industry-recognised certifications to provide top-tier IT support. Our team holds Microsoft qualifications, including Microsoft Certified Professional (MCP), Microsoft Certified Systems Administrator (MCSA), and Microsoft Certified Systems Engineer (MCSE). We also have expertise in Apple, CompTIA, and Unifi technologies, ensuring well-rounded support across multiple platforms.
At JC Designs, we offer Bespoke IT Service Packages and Maintenance Plans designed to meet your specific business needs. Whether you require regular system monitoring, on-demand support, or a fully managed IT solution, our packages provide flexibility and peace of mind. Our team works closely with you to create a tailored service plan that ensures the highest levels of performance and security.
Our dedicated helpdesk operates Monday to Friday, 9:00 AM – 5:30 PM, offering quick and efficient issue resolution.
For businesses with mission-critical systems, we provide an out-of-hours emergency support service, ensuring minimal downtime and maximum reliability when you need it most.
Let’s talk about your IT needs
© All Rights Reserved 2025 | JC Designs Limited | Cookie & Privacy Policy | Registered Office: Beckwith Barn Warren Estate, Lordship Road, Writtle, Essex, England, CM1 3WT | Company No. 1597319 | VAT No. GB413 7421 78
