Proactive IT Maintenance – Prevent Issues Before They Happen.
Our multi-disciplined team is committed to providing superior IT support and customer satisfaction.
At JC Designs, we provide expert IT support designed to keep your business running smoothly and securely. With over 44 years of experience, our multi-disciplined team delivers fast, proactive, and tailored IT solutions that prevent downtime, boost productivity, and safeguard your systems.
We offer a personalised approach to IT support, ensuring your business receives the right level of assistance, from fully managed IT services to ad-hoc troubleshooting.
A strong IT foundation starts with a thorough assessment. Our free two-hour system survey provides a detailed analysis of your current IT infrastructure, identifying:
✔ Security vulnerabilities
✔ Disaster recovery risks
✔ Performance bottlenecks
✔ Opportunities for cost savings
We provide clear, actionable recommendations to enhance your IT setup, ensuring long-term stability and efficiency.
We offer flexible support solutions tailored to your business needs, including:
✔ Onsite IT Support: Scheduled or ad-hoc visits for hands-on issue resolution.
✔ Remote IT Support: Fast assistance via secure remote access.
✔ 24/7 Monitoring: Continuous system oversight to prevent downtime.
Our engineers use advanced remote access tools to resolve issues quickly, even if your systems are offline. With our real-time ticket tracking system, Igloo, you’ll always know the status of your support requests.
Prevention is better than cure. Our proactive IT maintenance ensures peak performance and security by:
✔ 24/7 system monitoring to detect and fix issues before they escalate.
✔ Automated alerts for early warning on potential failures.
✔ Regular security updates to safeguard your business.
✔ Hardware warranty tracking for timely upgrades and replacements.
By staying ahead of IT issues, we help businesses avoid costly downtime and maximise productivity.
Choosing the right technology is crucial for business success. We simplify IT procurement by:
✔ Recommending cost-effective and future-proof hardware & software.
✔ Conducting live product demonstrations for informed decision-making.
✔ Ensuring compatibility with existing systems and business objectives.
From laptops and servers to cloud solutions and cybersecurity tools, we help businesses invest in the right IT solutions that drive growth.
Our highly qualified engineers bring industry-leading expertise, holding certifications in:
✔ Microsoft (MCP, MCSA, MCSE)
✔ Apple & CompTIA
✔ Unifi Network Solutions
We continuously train and upskill to stay ahead of emerging technologies, ensuring your business benefits from cutting-edge IT support.
Every business has unique IT needs. That’s why we offer custom IT service packages, including:
✔ Fully Managed IT Services – Complete IT management and support.
✔ Pay-As-You-Go Support – Flexible assistance when you need it.
✔ IT Monitoring & Maintenance – Keeping your systems running smoothly.
We work with you to create an IT support plan that aligns with your business sise, industry, and goals.
Our helpdesk support team operates Monday to Friday, 9:00 AM – 5:30 PM, providing fast and efficient issue resolution.
For businesses with mission-critical systems, we offer emergency out-of-hours IT support, ensuring your business stays operational 24/7.
Let’s talk about your IT needs
© All Rights Reserved 2025 | JC Designs Limited | Cookie & Privacy Policy | Registered Office: Beckwith Barn Warren Estate, Lordship Road, Writtle, Essex, England, CM1 3WT | Company No. 1597319 | VAT No. GB413 7421 78
