IT Systems Support Engineer

A position for a IT Systems Support Engineer, The successful candidate will be a highly motivated self learner and willing to work as a part of team from our office in Braintree. You will need to have excellent communication and organisation skills, ability to work under pressure and a flexible approach to changing work tasks.

With and excellent knowledge IT related technologies and a can-do approach this is a full-time position of 37.5 hours per week.

IT Systems Support Engineer Role

We are looking for a confident and experienced support engineer to work within a driven and dedicated technical team. With excellent problem solving and troubleshooting skills and methods you will assist in taking calls and offering 1st and 2nd line IT support for a varied group of end users in an efficient, expedient and professional manner.

You will also research products and solutions and maintain client and technical documentation as an integral part of the role. As the business requires you would attend client sites and work occasional evening and weekend hours. This role will suit a highly motivated self learner, willing to work as a part of team and ready to try new approaches to problems.

The Package

  • 37.5 hour working week
  • 20 days holiday per year + public holidays increasing after 3 years’ service
  • Starting salary of £20/25k depending on experience
  • Annual Pay Review
  • Company Pension scheme
  • Modern well-equipped offices
  • Company funded training

Qualifications & Experience

Essential 

  • Minimum 3 years experience in IT Support Services environment
  • 5 GCSE or equivalent passes

Desirable

  • Microsoft or other IT relevant qualification

Skills & Knowledge

Essential

  • Windows OS
  • Windows Server 2008-2012R2
  • Microsoft Exchange 2010 / 2013
  • VPN, DNS, DHCP, Group Policies and Active Directory administration
  • Hyper V
  • Networking
  • Microsoft Office

Desirable

  • Linux experience
  • SQL experience
  • MAC OS
  • Cloud / Backup services
  • ‘Mobile’ devices support

Personal Skills

  • Minimum 3 years experience in either IT helpdesk environment or IT Support department
  • Enthusiasm for technology
  • Positive and flexible attitude
  • Excellent verbal and written communication
  • Able to manage time and meet deadlines and targets
  • Smart appearance
  • Current driving licence / use of vehicle
  • Willingness to undertake training and development

Please send your CV and personal statement by email to vacancies@jcdesigns.com – no agencies thank you

Directors PA & General Administrator

A position for a Directors PA & General Administrator, The successful candidate will be a highly motivated self learner and willing to work as a part of team from our office in Braintree. You will assist with the efficient day-to-day operation of our office, and support the work of the Directors, Office Manager other staff.

Directors PA & General Administrator

The Job You will assist with the efficient day-to-day operation of our office, and support the work of the Directors, Office Manager other staff.

Main Job Tasks and Responsibilities

  • Provide full, efficient and confidential support to the company Directors including diary management, scheduling and arranging meetings and preparation of reports, emails and documents
  • General office administration and support including mail, filing, quote preparation, procurement, maintaining office supplies and other office tasks
  • Be the first point of contact answering phone enquiries, greeting clients using a professional and courteous manner
  • Be responsible for office housekeeping and assist with maintaining company Health & Safety standards

Education – Experience

  • An excellent operating knowledge of Microsoft Word, Excel, the Internet and Email (essential)
  • GCSE or equivalent English and Maths
  • Knowledge of clerical and administrative procedures and systems

Key Abilities

  • Excellent customer service skills and communication skills – written and verbal
  • An ability to plan and prioritise workloads
  • Self motivated and tenacious attitude to problem solving
  • Attention to detail and accuracy
  • Flexible approach to changing work tasks
  • General interest in Information Technology

The Package

  • 37.5 hour working week
  • 20 days holiday per year + public holidays increasing after 3 years’ service
  • Starting salary of £20/25K pa depending on experience
  • Annual Pay Review
  • Company Pension scheme
  • Modern well equipped offices
  • Company funded training

Please send your CV and personal statement by email to vacancies@jcdesigns.com – no agencies thank you

Bookkeeper vacancy with Immediate Effect

Reliable Bookkeeper required for Braintree based IT company. Must be knowledgeable with QuickBooks Accounting software.

Applicant required to work at our offices in Freeport Office Village at regular weekly hours to be agreed (expected 3 – 4 hours per week). Must be meticulously accurate and organised. Handover will be given from current Bookkeeper. References from current clients will be required.

Please send a letter of application with details of experience and relevant qualifications to:

Bookkeeper Position Application
J C Designs Limited
Design House
Freeport Office Village
Braintree
CM77 8YG

Developer / Programmer / Software Engineer, C# ASP .NET, SQL

A position for a developer looking to grow into senior member of staff undertaking a rich and varied range of tasks. The successful candidate will be a highly motivated self learner, willing to work as a part of team and to try new approaches to problems.

Required to work on projects for either the insurance market (we deliver state of the art underwriting systems to major insurers used for professional lines), B2B or the Veterinary Practice Management system that we develop. Systems are developed either as web applications or as Win Forms solutions.
If you are interested in working as a Developer for J C Designs please send your CV with an introduction to yourself by email to vacancies@jcdesigns.com – no agencies thank you